Shipping policy

MADE TO ORDER
Every item is printed just for you after you order. Production usually takes 2–7 business days before your order ships.

DELIVERY TIMES
• United States: about 3–8 business days after shipping
• International: about 10–20 business days after shipping, depending on the destination
These are estimates. Delivery can take longer during holidays and peak seasons, so order early for Thanksgiving and the holidays! 🦃🎄

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and the items in your cart.

TRACKING
As soon as your order ships, we'll email you a tracking number.

MULTIPLE ITEMS
Items in the same order may be made in different facilities, so they can arrive in separate packages on different days.

CUSTOMS AND DUTIES
Orders shipped outside the United States may be subject to import duties or taxes, which are the responsibility of the customer.

DIGITAL PRODUCTS
Custom Kitty Videos and Custom Pet Portraits are delivered by email. We'll let you know the expected delivery time when we confirm your order.

QUESTIONS?
Email us at iheartslopshop@gmail.com with your order number. 🐾